Cancellation & Refund Policy

Last updated on 29-03-2024 17:12:22

  1. If you have received the product in a bad condition or if the packaging is tampered with, please refuse the package. Mail us at articondotstudio@gmail.com mentioning your Order ID. The replacement will be issued to you.
  2. Shipping and COD charges are non refundable
  3. If you receive a damaged/incorrect/incomplete order, do contact us within 48 hours of receiving the order, by mailing us at articondotstudio@gmail.com with your Order ID, and an image/video of the defect/item. We will either ship a replacement for the item or provide a refund for the product, once the pickup is done.
  4. If you have to cancel an order, please do so before your order is shipped.
  5. If you cancel your order before it has been shipped, we will refund the entire amount. Once we have received the products a quality check would be done by our team. The amount refunded to you would be only for the products not the shipping charges.
  6. Incase we do not have pick up service available at your location, you would have to self ship the product. A maximum of 100 INR would be given to you as a credit note for reverse shipping.
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